Avaya IP Office offers a rich set of features to simplify the way communications and collaboration works within your business. Move from being just connected to being truly productive, with tools that let your staff take an active role in creating value, satisfying customer needs, and engaging colleagues in interactions that deliver meaningful results. Everything you need in one complete system.
In the cloud, on premise or hybrid deployments are all supported with Avaya IP Office along with the ability to migrate from one to the other when the time is right for you, ensuring your business is future proof. From 5 to 3,000 users Avaya IP Office grows with you as your business accelerates.
Whether you need digital, IP, analogue or a true multi-cell DECT, Avaya has a full range of devices for all user needs.
Add a stylish conference phone unit to your boardroom using the Avaya built in conference bridge to facilitate calls internally or with suppliers and customers. Incorporate a video feed if needed.
Whether your employees are on the road, working remotely, or just at a different location, Avaya IP Office’s intuitive tools and applications keeps them engaged, productive and reachable anywhere. Available on mobile devices (including BYOD) and as a softphone client on Mac/PC or tablet
Capable of connecting to traditional analogue and ISDN services, or the latest SIP cloud technology, benefit from cost savings and improved disaster recovery options.
Avaya IP Office offers integrated voice, web chat, e-mail, and reporting capabilities that allow even the smallest contact centre to support sophisticated and satisfying customer interactions.
Call Recording & Reporting options from Xima and OAK provide real time reports on call handling, volume, trends etc.
Ready-to-go application integration
Embed communications in the applications you already have, such as Salesforce, Google, Microsoft Office 365 and Skype for Business.
IP Office Essential Edition
Ideal for small and growing businesses, Essential Edition provides voice telephony and messaging, including voice mail, message to e-mail conversion, call forwarding, audio conferencing and automated attendant. Scales to over 350 users.
IP Office Preferred Edition
All the features of Essential Edition with integrated unified communications, including IM and presence, web collaboration, mobile access, video, and call recording. Integration with business applications along with a multi-channel contact centre.
IP Office Server Edition
Supporting up to 3,000 users over multiple locations across your network, IP Office Server editions adds advanced features like Active Directory integration and centralized web-based administration.