Christmas and New Year Opening Hours

Christmas opening

Online Systems’ Opening Hours

The Online Systems’ offices at Carlisle, Dumfries and Newcastle will be closed from Monday 21 December until Sunday 3 January 2021. We will reopen on Monday 4 January 2021 from 8.30am and normal service will resume. We wish all our customers a very Jolly Christmas!

Out of Hours Technical Support

Ever increasingly the working day doesn’t end when the clock hits 17:00! Many of our clients work into the evening and at weekends, whether this be in the office or by working remotely. We recognise that it is frustrating and can be costly to the business if you hit a technical problem and need support after most offices have closed.

With this in mind, Online Systems offer a Support Desk access which is not only 8:00 – 17:30. You can contact one of our friendly team using our main number 01228 599898 at additional times as follows:

Day Date Opening times OOH times
Thursday – Christmas Eve 24-Dec 08:00 – 17:30 17.30 – 21.00
Friday – Christmas Day 25-Dec voicemail to Email 09.00 – 17.00
Saturday – Boxing Day 26-Dec voicemail to Email 09.00 – 17.00
Sunday 27-Dec 09.00 – 17.00
Monday – Bank Holiday 28-Dec 09:00 – 17:00
Tuesday 29-Dec 09.00 – 17.30 17.30 – 21.00
Wednesday 30-Dec 09.00 – 17.30 17.30 – 21.00
Thursday – New Years Eve 31-Dec 09.00 – 17.30 17.30 – 21.00
Friday – New Year Day 01-Jan 09.00-17.00
Saturday 02-Jan 09.00-17.00
Sunday 03-Jan 09.00-17.00