Online Systems’ Opening Hours
The Online Systems’ offices at Carlisle, Dumfries and Newcastle will be closed from Monday 21 December until Sunday 3 January 2021. We will reopen on Monday 4 January 2021 from 8.30am and normal service will resume. We wish all our customers a very Jolly Christmas!
Out of Hours Technical Support
Ever increasingly the working day doesn’t end when the clock hits 17:00! Many of our clients work into the evening and at weekends, whether this be in the office or by working remotely. We recognise that it is frustrating and can be costly to the business if you hit a technical problem and need support after most offices have closed.
With this in mind, Online Systems offer a Support Desk access which is not only 8:00 – 17:30. You can contact one of our friendly team using our main number 01228 599898 at additional times as follows:
| Day | Date | Opening times | OOH times |
| Thursday – Christmas Eve | 24-Dec | 08:00 – 17:30 | 17.30 – 21.00 |
| Friday – Christmas Day | 25-Dec | voicemail to Email | 09.00 – 17.00 |
| Saturday – Boxing Day | 26-Dec | voicemail to Email | 09.00 – 17.00 |
| Sunday | 27-Dec | 09.00 – 17.00 | |
| Monday – Bank Holiday | 28-Dec | 09:00 – 17:00 | |
| Tuesday | 29-Dec | 09.00 – 17.30 | 17.30 – 21.00 |
| Wednesday | 30-Dec | 09.00 – 17.30 | 17.30 – 21.00 |
| Thursday – New Years Eve | 31-Dec | 09.00 – 17.30 | 17.30 – 21.00 |
| Friday – New Year Day | 01-Jan | 09.00-17.00 | |
| Saturday | 02-Jan | 09.00-17.00 | |
| Sunday | 03-Jan | 09.00-17.00 |