High Speed Fibre

Whether you’re using our Ethernet service to connect home or office workers to the internet or our voice platforms, we provide high-quality, scalable, managed services.

Three service options are available based on how they are technically delivered. These services provide highly reliable and ultra-fast data connectivity, delivering dedicated and uncontended bandwidth to your sites.

Fibre Ethernet

This service is delivered using end-to-end fibre optic connections and provides:

• Options to deliver services over either 100Mbps or 1Gbps circuits
• Symmetric speeds from <10Mbps to 1Gbps
• Robust SLAs around performance and availability
• A six hour* break fix time
• 24/7 UK-based support

EFM (Ethernet in the First Mile)

Our EFM service is delivered over aggregated copper pairs and provides:

• A lower cost option to Fibre Ethernet
• Symmetric speeds of up to 35Mbps
• Much faster delivery times than Fibre Ethernet
• Robust SLAs around performance and availability
• An eight hour* break fix time
• 24/7 UK-based support

FTTC Ethernet

This service is delivered using Fibre To The Cabinet (FTTC) technology and provides:

• A lower cost option to EFM
• Symmetric speeds of up to 20Mbps with the option to purchase up to 80Mbps downstream
• Faster delivery lead times than both Fibre Ethernet and EFM
• Robust SLAs around performance and availability
• An eight hour* break fix time
• 24/7 UK-based support

Additional Options

Broadband and Ethernet backup options:

A resilient failover solution gives you the assurance of enhanced service availability levels to support business-critical applications and provides high protection against unforeseen network incidents. We have a range of failover options for increasing the resiliency of your primary service from FTTC Broadband backup, right through to Fibre Ethernet solutions routed via different exchanges and network nodes for the highest level of resiliency.

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