How To Guides

We’ve put together some handy resources to help you with your phone system or handset.

Download our guides below to help get the most out of your systems. If you cannot find what you need please get in touch. We’ll help you with your problems and guide you out of confusion.

Type Title Description Size
Samsung Getting Started 5220

A new users Getting Started guide to using the 5220 handset

477.95 KB
Samsung Getting Started 5210

A new users Getting Started guide to using the 5210 handset

214.89 KB
Samsung Personal Speed Dials

How to add personal speed dials to your handset only

103.04 KB
Samsung Key Assignments

How to change the programming behind each key

125.78 KB
Samsung DDI

This document shows how to point direct dials at extensions

112.15 KB
Samsung Voicemail Options

Explanation of options when listening to voicemail messages

7.25 KB
Samsung Voicemail Guide

Samsung SVMi Voicemail system basic user guide

20.36 KB
Samsung System Admin Speed Dials

How to create and modify a system wide speed dial list on Samsung handsets

16.10 KB
Samsung Series 5000 Handset Guide

A user guide for the Series 5000 handset. Covering DCS, iDCS and OfficeServ telephone systems



1,000.09 KB
Samsung Key Assignments

How to assign a function to a programmable key assignment on Samsung display telephones

45.00 KB
Samsung Direct Dial Assignment (DDIs)

How to assign/modify extensions to direct dial assignments (DDIs) for ISDN Samsung systems

23.78 KB
Samsung DCS User guide

Samsung user guide covering the series 2000 handsets found on Compact1, Compact2, DCS, iDCS, and OfficeServ telephone systems

1.33 MB
Samsung DCS Admin Guide

Samsung admin guide covering the Compact1, Compact2, DCS, iDCS, and OfficeServ telephone systems

765.49 KB
Samsung Date & Time

Description on how to change the date and time on the DCS, Compact1, Compact2, iDCS and OfficeServ range of Samsung telephone systems

14.32 KB
Samsung Personal Speed Dials

A Guide how to add/maintain personal speed dials

15.52 KB
Out of Hours

Following feedback from our customers and our efforts to enhance our services to you, we are pleased to announce the launch of a new ‘Out of Hours’ service to all our valued customers using our network billing service.

20.10 KB
iBill Manual

User guide for your iBill account

4.67 MB
iBill Paper free

Do your bit for the environment and help us to be paper free

16.02 KB
Samsung Changing Names

How to modify the name that is shown on a Samsung display telephone or extension list

23.99 KB
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