Out of Hours

Our new Out of Hours service is available to all our customers using our Line Rental billing service.

If you have a fault with your telephones, you can contact our office during normal working hours, 8am to 5:30pm Monday to Friday, on our normal telephone number 01228 599898.

In the event of a fault or problem outside normal working hours we can give you peace of mind by putting you in touch with a member of our trained Service Team at the times specified below:

Just call: 01228 599898

Out of Hours* times:

5:30pm to 9:00pm – Monday to Friday

9:00am to 5:00pm – Saturday and Sunday

9:00am to 5:00pm – Bank Holidays

The service will be charged out on your monthly bills at a cost of £ 2.00 per line, per month, with a maximum charge of £10.00 per site.

*Excludes Easter Sunday, Christmas Day, Boxing Day and New Years Day.

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