How long have you worked at Online Systems?
I started working at online in July 2018.
What’s your background?
I Achieved 8 GCSE’S grade A*- C. I went to Trinity School.
What are your main responsibilities at Online Systems?
Answering the phones and talking to customers to discuss faults with their phone systems or broadband. I then run line tests and book engineers to go to site to fix the fault, and actively monitor the service call to ensure that the fault is being fixed.
What do you like to do in your spare time?
In my spare time I attend dancing and I go to the gym.
We are off to the pub – what’s your order?
Vodka and lemonade because vodka and Coke is disgusting.