How long have you worked at Online Systems?
I joined Online Systems in February 2018.
What’s your background?
I’ve worked in telecoms for over 15 years, mainly focusing on mobiles for consumers and businesses. I tried to get away from it by working for a couple of years at a gas training centre in Cramlington, but somehow I found my way back to telecoms again!
I have a lot of experience in customer service and business admin. I’ve got an NVQ III in Customer Services and Business Admin and a distinction in Quality Management. (I’m also a fully qualified Nail Technician!)
What are your main responsibilities at Online Systems?
I work as part of the sales team, creating all the additional orders for existing customers. I also have several accounts I look after internally and I regularly review those.
Favourite part of your job?
What do you like to do in your spare time?
I go to the gym at 5.30am every morning and love to keep fit. I often spend my weekends trailing around Northumberland with my son at county and local football matches. I wouldn’t have it any other way though.
We are off to the pub – what’s your order?
Pink gin with lots of ice and tonic.