Our approach

We’ve been using our brains to help businesses thrive for nearly 30 years. Our exceptional service and friendly, personal approach is at the heart of everything we do.

Someone to solve your problems

Rather than sell you something off the shelf, we’ll listen to how you work and help find clever ways to make your business run more efficiently. Whenever possible we endeavour to make savings for your business without compromising on quality. Making light work of special requests comes as standard.

Deal with real human beings

As an Online Systems customer, you’ll get your own dedicated Business Development Manager (BDM), devoted to looking after your business. They’ll become an extension of your team – someone you can trust, who’ll always go the extra mile to make sure you have the best possible experience.

More than just boffins

Your dedicated BDM will be backed by a team of innovative and experienced technical specialists within their field. All our customers have the backup of our hardworking in-house and external customer service teams who’ll make it their business to help yours.

Market-leading tech

We have great partnerships with the world’s leading suppliers of voice and data technology. Everything we offer is rigorously tried and tested by our tech team to make sure it reaches our high standards. If we wouldn’t use it – we don’t sell it – it’s as simple as that.

We don’t mess about

Should any problems arise, from unexpected call volumes to network and power outages, you can count on Online Systems to resolve your technical issues as quickly as possible. We’re experts in creating resilient plans to ensure your business phones, internet and mobile connections are protected from failure.

We won’t keep you waiting when you need help fast.


Get in touch

Get in touch
If you’d like to find out more about our services, change or upgrade your package, or just have a general natter – we'd love to hear from you. Fill out the form below or give us a call on 01228 599898.
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